Academic
Catalog August 2009 - August 2010 Undergraduate
and Graduate
Some courses may not be offered every year. Check with the college or department office for current information about when specific courses are offered.
For course syllabi, see the departmental website.
HA 100 INTRODUCTION TO THE HOSPITALITY INDUSTRY (1)
Introduces the hospitality industry and career paths in hospitality. Letter grade only.
HA 170 HOSPITALITY INFORMATION TECHNOLOGY I (3)
Introduces hospitality information technology where a significant amount of time is devoted to learning general-purpose hospitality applications. Letter grade only. Course fee required.
HA 208 FIELDWORK EXPERIENCE - INTERNSHIP (1-6)
Supervised field experience in an appropriate agency or organization. May be repeated for up to 6 units of credit. Pass-fail only. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 210 GUEST SERVICE MANAGEMENT (3)
Studies front-of-the-house operations, including bell service, guest reception, and reservation systems. Prerequisite or Corequisite: HA 100 or International Exchange Student Group
HA 240 FOOD SERVICE SYSTEMS MANAGEMENT (3)
Introduces the basic principles of commercial food selection, storage, preparation, and service. Prerequisite or Corequisite: HA 100
HA 243 COMMERCIAL FOOD SERVICE OPERATIONS (3)
Application of the principles, procedures, and techniques involved in managing small- and large-quantity food and beverage preparation, production and service. Requires 48 hours of lab during the semester. Letter grade only. Course fee required. Prerequisite: HA 240 or International Exchange Student Group
HA 250 INTRODUCTION TO PROPERTY MANAGEMENT (3)
Introduces professional housekeeping and its administration, maintenance of physical plant, and employee supervision. Letter grade only. Course fee required. Prerequisite or Corequisite: HA 100 or International Exchange Student Group
HA 260 HOSPITALITY MANAGERIAL ACCOUNTING (3)
Studies financial statement analysis, asset management, ratio analysis, analytical techniques, and investment decision making. Letter grade only. Prerequisite: ACC 255 and (HA 170 or CIS 120) or International Exchange Student Group
HA 270 HOSPITALITY INFORMATION TECHNOLOGY II (3)
Describes the basic functions found in hotel and restaurant management systems and devotes a significant amount of time to learning industry-specific applications. Letter grade only. Course fee required. Prerequisite: (HA 170 or CIS 120) and (Admission to Hotel & Restaurant Mgt (BS) or Int'l Hospitality Mgt (BS) or Restaurant Management (CERT) or Int'l Tourism Mgt (CERT)) or International Exchange Student Group
HA 284 INTERNATIONAL TRAVEL AND TOURISM (3)
Provides an in-depth examination of international tourism including scope, socioeconomic impact, and tourism development issues.
HA 299 SPECIAL TOPICS (1-3)
In-depth study of an aspect, concept, or problem. Letter grade only. May be repeated for up to 6 hours of credit.
HA 315W HOSPITALITY LEADERSHIP SYSTEMS (3)
Theoretical and practical overview of leadership and communication processes that are characteristic of the hospitality industry. This course fulfills NAU's junior-level writing requirement. Letter grade only. Course fee required. Prerequisite: ((ENG 105 or HON 190 or HON 191 or English Placement Test Results (PLACE 60+)) and Junior Status or higher) or International Exchange Student Group JWRT
HA 325 FACILITIES, EQUIPMENT AND LAYOUT (1)
Fundamentals of facilities planning for commercial, institutional, and industrial food service, including planning, layout, and design of production and service areas. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 335 HOSPITALITY LAW (3)
Common law and its application to the hospitality industry, including basic contracts, administrative law, government regulations, and legal concerns resulting from the innkeeper-guest relationship. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) or International Exchange Student Group
HA 340 BEVERAGE PRODUCTION AND SERVICE (2)
Introduces the history of the beverage industry and the production and classification of alcoholic and non-alcoholic beverages. The sales, service, and control system of the beverages are also discussed. Letter grade only. Course fee required. Prerequisite: (Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) and HA 240) or International Exchange Student Group
HA 345 HOSPITALITY HUMAN RESOURCES MANAGEMENT (3)
Development of human resources management skills; exploration of the ethical issues inherent to the hospitality industry. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) or International Exchange Student Group
HA 351 CORPORATE FINANCE FOR HOSPITALITY MANAGERS (3)
Examines financial management's role within the hospitality industry and how it maximizes the value of hospitality corporations. Letter grade only. Prerequisite: ((Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)) and ACC 255 and (ECO 284 or ECO 284H) and ECO 285 and (HA 260 or ACC 256)) or International Exchange Stdt
HA 355 FOOD AND BEVERAGE COST CONTROL (3)
Management of systems and techniques used to control food, beverage, and labor costs in the hospitality industry. Letter grade only. Prerequisite: (HA 170 or CIS 120) and ACC 255 and (HA 260 or ACC 256) and Admission to Hotel & Restaurant Mgt (BS) or Int'l Hospitality Mgt (BS) or Restaurant Management (CERT) or Int'l Tourism Mgt (CERT) or International Exchange Student Group
HA 365 HOSPITALITY MARKETING (3)
Marketing objectives and strategies related to consumer demands, marketing planning, and selling methodologies for the hospitality industry. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) or International Exchange Student Group
HA 371 HOSPITALITY INFORMATION TECHNOLOGY III (3)
Technology as a management (versus operations) tool in problem solving at property or corporate levels. Topics include application acquisition. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 384 DESTINATION DEVELOPMENT (3)
Development of the destination tourist attraction with an emphasis on economic, environmental, and sociological factors. Prerequisite: (Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) and HA 284) or International Exchange Student Group
HA 389 COOPERATIVE EDUCATION (1-12)
Individualized preplanned cooperative employment experience related to your field of study or career objectives. Pass-fail only. Fee required. No repeat limit. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 390 INTERNATIONAL HOSPITALITY MANAGEMENT (3)
Multinational hospitality management with emphasis on U.S. corporate planning for overseas operations. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) or International Exchange Student Group
HA 399 SPECIAL TOPICS (1-6)
In-depth study of an aspect, concept, or problem. Letter grade only. May be repeated for up to 6 hours of credit. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 400 HOSPITALITY SALES MANAGEMENT (3)
Examines sales management and skills methodologies specifically applied to the hospitality industry and its sub-industries. Prerequisite or Corequisite: HA 365 or International Exchange Student Group
HA 401 RESORT OPERATIONS (3)
Material covers the history and development of resort destinations and the daily aspects of managing more diverse food, beverage, and catering operations, as well as golf, spa, timeshare, and resort operations. Letter grade only. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) or International Exchange Student Group
HA 405 CONVENTION AND GROUP PLANNING (3)
Group business as it relates to hospitality industry sales, planning, and marketing. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 407 MEETINGS, EVENTS, AND CONVENTIONS INDUSTRY MANAGEMENT (3)
Class looks at diverse topics including; space requirements, guest safety/security, sound and lighting, entrance/exit management, theming, feasibility, budgeting, venues, vendor agreements, contracts, and insurance. Letter grade only. Prerequisite: Completion of all HA 100- and HA 200-level courses and junior level status
HA 408 FIELDWORK EXPERIENCE (1-12)
Supervised field experience in an appropriate agency or organization. Instructor's consent required. Pass-fail only. Course fee required. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 410 MANAGING CUSTOMER SERVICE (3)
Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
HA 411 CLUB MANAGEMENT (3)
Introduces the history, organization, management, and recreation of various private country and city clubs. Letter grade only. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 415 HOSPITALITY INDUSTRY REVENUE MANAGEMENT (3)
Presents revenue management concepts and the systems utilized to maximize revenues and profits in resorts, corporate, and convention hotels. Letter grade only. Prerequisite: HA 260
HA 421 PROPERTY SYSTEMS DESIGN (3)
Principles and techniques required to successfully analyze, design, plan, and maintain various types of hotel and restaurant facilities. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 435 HOSPITALITY LITIGATION (3)
In-depth analysis of the litigation process both procedurally and substantively as it relates to the hospitality industry. Prerequisite: HA 335 or International Exchange Student Group
HA 442 ADVANCED FOOD AND BEVERAGE MANAGEMENT (3)
Development of a business plan and operational procedures for a restaurant operation. Prerequisite: HA 240 and HA 355
HA 445 TRAINING AND EVALUATION (3)
Applications-based course in how to design, implement, and evaluate training using an instructional design model. Prerequisite: HA 345
HA 477 GAMING AND CASINO MANAGEMENT (3)
History, development, and management of casinos and gaming. Emphasizes environment, operations, regulation, accounting, auditing, and taxation of casinos and gaming operations. Letter grade only. Course fee required. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT) or International Exchange Student Group
HA 485 UNDERGRADUATE RESEARCH (1-6)
Individualized original research under the supervision of a research adviser. Pass-fail only. May be repeated for up to 12 units of credit. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 490C SENIOR SEMINAR (3)
Incorporates organizational theory, strategic planning, and simulated problem solving. Prerequisite: (Senior Status or higher and Prerequisite or Corequisite: HA 315W and HA 335 and HA 345 and HA 355 and HA 365 and HA 390 and HA 400) or International Exchange Student Group CAP
HA 492 INTERNATIONAL HOSPITALITY MARKETING (3)
Marketing to the international traveler industry and the public sector. Prerequisite: HA 365
HA 494 EUROPEAN HOSPITALITY AND TOURISM (3)
Introduces the elements of European travel, tourism, and lodging. Emphasizes immersion into hospitality systems. Attention paid to sociopolitical influence. (Taught concurrently in Europe with HA 495.)
HA 495 EUROPEAN FOOD SERVICE MANAGEMENT (3)
In-depth analysis of various European food preparation, food service, and food management practices, focusing on firsthand experience. (Taught concurrently in Europe with HA 494.)
HA 497 INDEPENDENT STUDY (1-6)
Individualized approach to selected topics by guided reading and critical evaluation. Areas of study are determined with faculty member. Pass-fail only. Instructor's consent required. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 499 MODULAR LEARNING EXPERIENCE (1-3)
Examines recent trends and investigations in a selected area of a particular major field of study. Letter grade only. Prerequisite: Admission to Hotel & Restaurant Mgt (BS) or Intl Hospitality Mgt (BS) or Restaurant Management (CERT) or Intl Tourism Mgt (CERT)
HA 499H MODULAR LEARNING EXPERIENCE-HONORS (1-3)
Examines recent trends and investigations in a selected area of a particular major field of study. Letter grade only. Prerequisite: Honors Student Group