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Academic Computing Help Desk Phone: 928-523-9294, Toll Free: 888-520-7215, Email: StudentComputing@nau.edu -- Virtual Help -- Self Service Tools -- Frequently Asked Questions

 

News
• NAU residence halls go WIRELESS!
• The Recording Industry Association of America (RIAA) is stepping up actions against individuals who illegally share copyright-protected music. --Read More--

• Office 2007 Users: You MUST save your documents in the "Word 97-2003" format.  See the tutorial for full instructions.

• Network and browser pre-requisites to using Vista at NAU

• Windows Updates not installing properly from Microsoft -- more information!
• Computer system requirements for NAU students

 

Location, Phone, & Hours
•Academic Computing Help Desk
•On-Campus labs
• Statewide labs

 

Help Resources
•TIPS Course on Vista -- Log in & click on TIPS
•NEW! Microsoft Office 2007 Video Tutorials
•Download Software
•Change password with Hint/Answer Utility
• NAU Network Acceptable Use Policy for Students
•Search the Knowledge Base For Help  
•Student Orientation Powerpoint presentation  

 

Frequently Asked Questions & Self Help Guides
•TIPS Course on Vista -- Log in & click on TIPS
• Dana
• Basic Unix

• NAU-PPP (Off Campus Dial Up Service)
• E-Mail

• FTP (File Transfer Protocol)
• EZ-Proxy (Cline Library Data Base Access off Campus)

• ResNet (High Speed Internet Access on Campus)

• Web Page Creation (How to create a webpage on Dana)

 

NAU Links
• NAU Directory
• NAU Distance Learning
• Webmail
• WebCT - Vista
• ResNet

 

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Information Technology Services
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FLAGSTAFF AZ 86011-5100