Goodwill Industries of Northern Arizona
Assignment Title: Neighborhood Resource Specialist & Volunteer Coordinator, Full-time, 1700 hrs. and Part-time 900 hrs.Location: 2225 North Steves Boulevard, Flagstaff, AZ 86004
Website: www.goodwillna.org
Brief description of organization:
Goodwill Industries of Northern Arizona is a non-profit organization that focuses on employment services, serving those with disabilities; those who are homeless; and those who face other barriers to employment.
AmeriCorps Member Responsibilities:
1. This AmeriCorps service assignment will be responsible for the coordination of direct service to customers who use our One Stop Career Center services, with focus on pre-employment services such as resume building, job searches, job applications and interview skills. This will be done through the provision of direct service to customers as well as building a team of community volunteers, interns, and work-study students, if appropriate, who will be trained and organized to provide direct service.
2. Some direct service duties include: While working within the One Stop, the AmeriCorps member will conduct initial assessments; provide information about programs and resources; help develop employment action plans; assist with creating resumes; show customers how to job search (using job board and on-line resources); teach customers how to log into the Arizona Workforce Connection to register for job openings; help fill out job applications (paper and on-line applications); sit side-by-side a customer to guide customers through self-paced computer trainings; and provide feedback through a mock interview process.
3. Some volunteer team building duties include: Learn and understand Mission of Goodwill to better understand scope of work; learn and understand criteria and best practices of volunteer recruitment; research appropriate resources for volunteers; recruit, interview and train volunteers for direct service provision; work with the Director of Mission Services and the Director of Human Resources to ensure all appropriate standards and protocol are being met; and provide a system of oversight so that a sustainable, on-going volunteer program that will support One Stop services will be created in order to better serve our community’s pre-employment/employment needs.
4. Responsibilities include: Under the direct mentoring of the Director of Mission Services, exercises oversight of One Stop Career Resource Center services and Volunteer Coordination; input and tracking of data collected on both volunteers and on customers served; direct communication with site mentor on a daily basis regarding progress, issues, or concerns; and other responsibilities as program is created and implemented.
5. Expectations include: AmeriCorps member will learn and understand the guiding principles, workplace practices and communications at Goodwill Industries of Northern Arizona; will be a Role Model Worker; will be willing and able to work directly serving individuals who may have physical, cognitive, learning or mental disabilities and/or who may be homeless or living in a shelter and/or who may have other barriers to employment and/or self-sufficiency; and will provide world class service to these customers. Most of all, there is an expectation that the AmeriCorps member will be flexible and willing to grow with this challenge.AmeriCorps Member Qualifications:
1. Must be available Monday through Friday, 8:00 a.m. to 4:30 p.m., with ˝ lunch - training events, etc. will be accommodated.
2. Extremely computer literate and able to impart knowledge to others.
3. Comfortable working with individuals who may have a physical, cognitive, learning or mental disabilities; who may be homeless or living in a shelter; or who may have other barriers that present challenges to employment, community living, and self-sufficiency.
4. Background in business and/or human services (counseling, social work, serving individuals with disabilities) with either experience or desire to have experience in employment readiness.
5. Basic qualities sought: organized; gets along well with others; good vision; stamina; comfortable speaking/teaching/guiding; willingness to take the lead; can be entrusted with confidential data; can work independently so achieve goals; able to be flexible and switch gears easily.