Northern Arizona University

A: Fronske Health Center is centrally located just south of the NAU Bookstore and north of Sechrist Residence Hall. We have a convenient patient parking lot that does not require a permit while being seen at the health center.

A: Fronske Health Center operates just like many other primary care offices. We are open 8:00am - 5:00pm Monday through Friday and we are open on most Saturdays throughout the semester.

A: Flagstaff has two walk in clinics and a 24 hour emergency room located within a couple of miles from the NAU campus.

Concentra Medical Center - 120 W. Fine (928)773.9695
• Monday-Friday 8:00am-8:00pm
• Saturday-Sunday 8:00am-4:00pm

Flagstaff Walk-In Clinic - 1110 E. Route 66 (928)527.1920
• Monday-Friday 8:00am-8:00pm
• Saturday-Sunday 10:00am-4:00pm

Flagstaff Medical Center - 1200 N. Beaver (928)779.3366
• 24 hour emergency room

A: Although we recommend that you call to make an appointment, we offer an Urgent Care Clinic daily for same day injuries or illnesses. If you have a medical condition that has been chronic or can wait till the next day we suggest calling for an appointment.

A:Many insurance companies require that you receive health care services from providers contracted with your health plan. If your insurance company allows you to be seen by non-contracted providers, the health center can provide the student with a receipt that provides the procedure and diagnosis code if you choose to file a claim with your insurance carrier. It is recommended that you consider purchasing the Gold Plan. For less than an annual deductible, and most office visit fee rates, you can purchase primary care services from Fronske Health Center for an entire semester. To find out what insurance companies we are contracted with, please contact our Business Office at (928) 523.6343.

A: No. To be seen at Fronske Health Center a student needs only to be attending Northern Arizona University. The Gold Plan offered by Fronske Health Center is not an insurance policy. If you need major medical health insurance coverage an optional plan is sold through Fronske Health Center.

A: No. The Gold Plan is designed to provide students with the most cost effective, accessible health care. This Plan is designed like a health fee. The fee cannot be attached to a particular service (office visit fee, lab test, x-ray) because it pays for the services provided all semester long. Remember this fee is probably lower than your annual deductible or co-pays!

A: It's easy! Just call 523-8995. Chances are, we can see you the same day! Fronske keeps 60% of its appointments available for same-day urgent illness and injury. If you want to see a particular provider use our appointment line to get a pre-scheduled appointment. You may also walk-in for our Urgent Care Clinic from 10:00 a.m. - 3:30 p.m. each afternoon (you are seen in the order of arrival and urgency) by the provider working the walk-in clinic that day.

A: Absolutely. Our doctors and midlevel providers are just like the ones you have at home. They have successfully completed rigorous courses of training and credentialing (ie. Medical School, Nursing School). Our providers meet all of the requirements for practicing in the state of Arizona and our accrediting body's (AAAHC) credentialing requirements. As well, all of our physicians are Board Certified in Family Practice. The Fronske Health Center has been accredited continuously for the past nineteen years.

Female Patients:
• 34%   Acute Respiratory infection, allergies
• 25%   Gynecologic
• 9%    Acute, non-respiratory infections
• 9%    Other (Malaise and fatigue, abdominal pain, counseling)
• 6%    Mental Health
• 5%    Skin Problems
• 4%    Trauma, sports medicine
• 4%    Physicals, immunizations, nutrition
• 3%    Chronic disease diagnosis and treatment
• 1%    Headache and/or backache

Male Patients:
• 42%   Acute Respiratory infection, allergies
• 11%   Skin Problems
• 9%    Trauma, sports medicine
• 8%    Mental Health
• 7%    Physicals, immunizations, nutrition
• 7%    Asthma and hypertension
• 6%    Acute, non-respiratory infections
• 4%    Chronic disease diagnosis and treatment
• 4%    Headache and/or backache
• 2%    STD diagnosis and/or treatment