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Using GPS

Tutorials

Check class roster for GPS students/Open GPS

Go to your Faculty Center in Louie.  The GPS icon next to a class indicates GPS students in the class. Click the icon to open GPS student list for this class At the beginning of a term, you will be able to see the list of students in your class included in the GPS system.  Update boxes will not be available until the first update period opens and/or there is history recorded. During an update period, there should be an update box for each student on your list.

Search for a student in GPS

  1. Click “Find” located at the top of the GPS Student list
Find
  1. If prompted by your web browser, allow for scripted windows
This website is using a scripted window to ask you for information.  If you trust this website, click here to allow scripted windows...
  1. If scripted windows are enabled, then a box will appear that allows you to enter a search string.  Enter either the student name or the student ID number.
Search by name Search by ID
  1. If found, the screen will navigate to the student’s GPS update, and the Submit button will be highlighted
Found student Record
  1. If not found, a “Search string not found” message box will appear
Search string not found.  The specified value was not found in any visible field of any row of the current scroll.

Submit an update for a student

1.Click the checkbox for the applicable topic. 2.Enter text  for Other Academic Concern or Positive Feedback (optional). Reminder: Text should not include a student’s grade in your class. 3. Click Submit. Upon submission, the update box “rolls” up out of view, but the student history is still available.

!!Comment Cautions!!
Your comments are copied verbatim into the student email:

  • No third person language (Write your comments to the student not about the student)
  • Avoid names if you are copying and pasting messages (Student names in salutation).
  • Do not sign your name (It is already included in the signature line)
  • No Grades (Email is not considered secure by FERPA)

Receive a copy of student update email

Click the copy option to receive a copy of the email sent to the student.  While the option is checked, you will receive copies of all submissions.  Clear the box to turn off this feature.

Check history for a student

Click GPS History on the original student update. The history for that student will then appear (with an active update box during an update period). Click GPS History again to close.

Check for the next update period

The update periods for the term are always displayed underneath the 'Meeting Information' section. A check mark in the 'Open' box indicates an active update period and you can submit updates. GPS is still available during inactive times so you can view GPS student lists and history. But you cannot submit.

FAQ's

GPS Students

Which students are in GPS?

The following units have GPS populations:

  • For Fall 2009 90% of the colleges are placing probation and/or transfer students in their majors in a GPS student group
  • NASS students (Native American Student Services)
  • SSS students (Student Support Services)
  • STAR students (Successful Transition and Academic Readiness)
  • ALL incoming freshmen with less than 24 transfer units

Can I request that all of my students be placed in GPS?

Not for the pilot, but it is possible that this will be a feature of the finalized GPS.

GPS Update Submission

What do I need to know about entering comments?

Your comments are copied verbatim into the student email:

  • No third person language (Write your comments to the student not about the student)
  • Avoid names if you are copying and pasting messages (Student names in salutation)
  • Do not sign your name (It is already included in the signature line)
  • No Grades (Email is not considered secure by FERPA)

Can I submit an update whenever I want?

The short answer is no. GPS is not intended to replace typical instructor/student communication.
GPS is a targeted early alert system designed to update students at critical decision times that may include dropping/withdrawing from a class. Specific update periods allow the participating units to offer supplemental support in the decision making process before deadlines.

Do I have to submit all of my updates in one sitting?

No, during the update period week, you can return to GPS updates as often as necessary. Updates that you have already submitted will be collapsed and grayed out. You will see active windows only for the remaining students.

What about courses with multiple instructors or graders?

Since student replies will go directly to the person submitting the update, it is advised that courses with multiple instructors coordinate one person to submit GPS updates and that graders do not submit GPS updates.

Can I add to or change a submitted update?

No. The moment you click "submit," an email is sent to the student and a comment is posted in their student record. Because of the immediate automation, you cannot change an update once it is submitted. In the event you want to provide additional information, please email the student directly.

What if I make a mistake?

Because the email is immediately sent to the student and the comment is directly posted into the student record, mistakes cannot be retracted. In the event of an error, please email the student directly regarding the incorrect email and call the Gateway Student Success Center (928) 523-4772 to report. An additional comment will be posted in the student record addressing the error.

What if I don't have any updates to send?

Use the "No additional updates/Mark remaining students as Reviewed" button located in the period information section.

Can I change my mind after I submit "No additional updates/Mark remaining students as Reviewed" for a class?

Not using GPS. Your students will have already received an email linking them to resources.

GPS Advisor Access

What information is included in the email to the student?

Instructor name and class information, each topic that you clicked with a link to additional resources, any text that you typed, and an encouragement to seek clarification or discussion if necessary.

Click here to view a student email sample.

Can a student reply to an update email?

Yes, your updates are automatically coded so that replies to the email are sent directly to you.

Do I have to use the comment boxes?

Only if you want to report on Positive Feedback or Other Academic Concerns.

Why can't I report grades in a comment box in the update?

FERPA. Email is not considered a secure form of communication for the reporting of grades.

What information is included in the student's LOUIE record?

Time and date, class title and section number, instructor name, each topic that you clicked, and any text that you typed.

LOUIE Comment sample:
Comments 'GPS Academic Alert Program: Alert sent to [student e-mail] on 2009-03-16-11:52.42.000000 - CIS 120 class number 3405 - Instructor: [Instructor Name] - Alert Information: -Attendance -Other Academic Concern: Please set up an appointment with me to discuss your progress.'

Can I see the student record created?

It's possible. If you have the LOUIE security roles of a faculty advisor, you will be able to access Person Comment records.

Who else may view GPS update information?

Units with a GPS population can run reports on their students to determine the need for additional contact if trends are seen across multiple updates or if there are concerns related to the student group. For example, a department monitoring probation students may follow up with those students receiving a grade update.

Also, academic advisors and support personnel with security access to Person Comment records, also known as LOUIE comments, can see the GPS update information when reviewing an individual student's record. Because it is a business practice that advisors check LOUIE comments when meeting with a student, advisors can follow up with students regarding action plans or the need for further assistance.

GPS Update General

Why are there only 3 update periods?

The intent of the GPS system is to support students in making informed decisions in a timely manner. The three update periods coincide with important university deadlines.
Update Period 1- Week 3- last day to drop without it appearing on transcript
Update Period 2- Week 7- last day to drop with a "W"
Update Period 3- Week 13- last day to withdraw from all classes for a term

Why is each update period only one week long?

To give students time to take action before a deadline and to allow units with GPS populations to run reports immediately after the update period closes for instructors.

Can I get copies of the updates I send?

Yes, there is an option to click "Copy me on emails to students." When activated, a copy of each update email will be sent to your NAU email account. This option can be turned on for all students or only specifically chosen students.
See Tutorials for Receiving a copy of a student email

Can I see previous updates I've sent for a student?

Yes, click on GPS History to access previous update records.
See Tutorials for Checking history for a student

What if I want to report a concern on a topic that is not offered in GPS?

GPS is limited to academic concerns and positive feedback. Although GPS populations are monitored, there is no guarantee of additional follow up on a reported concern. Use Campus Referrals and Resources to identify campus resources for a wide range of student issues.


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