Subscribe | Search archives | Submit a News Tip | Watch Inside NAU TV Dec. 1, 2009

 

corner corner

NAU to implement e-mail sender quotas

Northern Arizona University will re-implement e-mail sender quotas beginning Dec 8 to aid in the ongoing battle against spam.

These quotas involve sending e-mail only and have nothing to do with quotas on individual boxes or e-mail stored in individual accounts. The quotas were enforced in the past but there was a hiatus as the Iris Exchange e-mail system was implemented.

The quotas will protect NAU’s e-mail reputation and prevent other e-mail providers from denying service to NAU. Occasionally, an NAU e-mail account becomes compromised following a phishing incident or a computer becomes infected with a virus or other malware and is covertly sending out spam in the background. The quotas are designed to help ITS identify and rectify those situations as they arise, as well as to prevent NAU from spamming others. 

In order to balance legitimate work needs against the volume normally sent by infected systems, the default quota of messages to addresses outside of NAU is 600 messages per hour. Sending more than that—intentionally or not—would result in receiving an error message or the e-mail program will retry again later. If a user receives an error and has not intentionally sent a large volume of e-mails, that would be an indication to contact ITS.  

Additionally:

  • Messages sent by the list server (lists.nau.edu) are not counted.
  • Messages sent from an NAU Iris Exchange address to another NAU Iris Exchange address
    (first.last@nau.edu) will not be counted.
Much larger quotas are available in the “trusted/whitelisted” group (addresses that deal with very large campus notifications or business) and “big sender” group (departments that send large amounts of mail). Where known, those larger quotas will already be assigned. However, if you have any questions about this resumption, or would like to verify or request a larger quota, contact the Solution Center at (928) 523-1511 or ask-its@nau.edu.

 

< back to Inside NAU E-mail this page
 

 

headlines

  video

New Year’s holiday brings early paycheck
ITS to replace ‘Jan’
President’s Cabinet highlights
Unhealthy forests lurk under harmful mistletoe
San Francisco Street to reopen
Six-month renewal contracts begin Jan. 1
'Malware,’ viruses attacking NAU computers
Brighten the holidays for Flagstaff families
Submissions sought for NAU undergraduate writing competition
Vacation hours needed for Compassionate
Transfer of Leave participants
Obituary: Dot Reidelbach, former bookstore manager,
director of Reprographics
Delayed finals scheduled for Jan. 11 to 14
NAU Fulbright scholars teach worldwide
NAU biologist explores bizarre give-and-take between species
Athletics posts improved graduation success rate
University Marketing releases new online photo gallery
Grant fuels Native undergraduate mentors and research
Holiday break is good opportunity for using furlough days
NAU to implement e-mail sender quotas
NAU’s community college partnerships in sync with Lumina grant
Students design transit shelters for Grand Canyon gateway
Concrete plan cures cracks
NAUPD reminds drivers to follow posted traffic changes
Stay tuned when snow starts to fall

 

Mark Neumann, director of NAU's School of Communication, discusses the school's academic programs, changing technologies, and the school's student media center.


 
image
facebook trueblue youtube
corner

 

Inside NAU is published by the NAU Office of Public Affairs for faculty, staff and friends of Northern Arizona University. We welcome story ideas related to NAU's mission, its employees and its students. Submit story ideas using our online form.

Publisher: John D. Haeger, President; Public Affairs: Tom Bauer,  Julie Bergman, Tracie Hansen, Lisa Nelson, Diane Rechel; Office Manager: Isa Rueda