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Information Technology Services Telephone Service Charging Policy

Telephone Service Charging Policy
Effective September 1, 2009

Last updated: 10/16/2009.

NAU local and grant funded accounts pay monthly for all equipment, line charges, in and out of state long distance, and information calls.

NAU state funded accounts pay monthly for out of state long distance, information calls, and equipment detailed in the next paragraph.

Equipment currently connected to an extension that is charged against an NAU state funded account as of July 1, 2001 will be considered “grand fathered” and will not pay a monthly charge for that equipment.

Requests for new service will be provided a standard ITE4 (digital single line) or STE (analogue single line) phone free of charge.

Requests for ITE12 speakerphones, ITE12 speaker display phones, and ITE30 speaker display phones will be charged monthly.

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Note:

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Note: Not available in Building #1 Gammage

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see www.nau.edu/wireless

If you currently have a basic ITE12 phone that is not working and can not be repaired, the technician can replace it with an ITE4 which would generate a $2.25 charge for a local account, and no charge for a state account. If you require a 12S or 12SD, your department will begin paying the monthly charge for that phone.

If you have lost your equipment, your department will be charged for the equipment replacement. If the equipment is physically broken, and the technician determines that the cause of the damage was due to abuse or misuse of the equipment, the department will be charged for the equipment replacement.

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