SPAC Update

Vol. 6, No. 2 | December, 2010 

Note from the Chair | Adopt-a-Family Drive | Service Professional Survey Results | Service Professional Spotlight

Note from the Chair

Old Main

Dear Service Professionals,

Seems as  if this year flew by even faster than last!  As you think about a new year’s resolution  and what changes 2011 will bring into your career - please consider SPAC.  There are many ways to be involved – I’ve listed a few below:

  • Participate in Adopt-a-Family efforts
  • Participate in Adopt-an-Avenue clean up days
  • Attend SPAC meetings to share an idea or hear a guest speaker
  • Check out the SPAC annual meeting (April 21, 2011) to network with colleagues
  • Attend a brown bag session to learn/discuss a topic of interest
  • Nominate a colleague for the SPAC Leadership award  - Details available in the Spring

SPAC provides opportunities for Service Professionals to speak as a collective.  The work load is light when all are engaged and the rewards provided by the sense of community are great.

Happy holidays –

Terri Hayes, Chair
Service Professional Advisory Council

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Adopt-a-Family Drive

SPAC Mixer

For the third consecutive year, the Service Professional Advisory Council will be adopting a family to make the holidays just a little brighter for those in need.

Last year was a huge success and we would like to repeat that success in 2010. We have provided the ages, genders, and clothing sizes for their family members, so that truly useful and needed gifts can be provided. They have also requested assistance with food, and gift cards to local grocery stores are also welcome.

So that all donations and gifts will be welcomed and used by the families, we have provided a list of needed items on this website.

You are welcome to pre-wrap gifts if you wish. On any gifts you donate, please make sure to indicate which person the gift is for. A sticky note would work fine.

Please sign up for particular items that you feel you can help with, and bring them to any one of three drop off locations. If you have any questions at all, don't hesitate to call one of the sub-committee members listed below.

We will be having a wrapping party at the next SPAC meeting, Thursday, December 16, 2010, from 8:30am to 10:00am, at The W.A. Franke College of Business. Come join us in the festivities!

Thank you for helping to make the holiday season brighter for these Flagstaff families in need.

See the list of requested items

Donations will be accepted at the following locations by 5pm Wednesday, December 15, 2010

North Campus
Extended Campuses (Building 16A), Room 300
Contact: Tom Carpenter, 523-8927

Biology (Building 21), Room 132
Contact: Debbie Wildermuth, 523-0516

South Campus
South Learning Resource Center (Building 61), Room 136
Contact: Paul Wagner, 523-6769

Members of the Sub-committee
Tom Carpenter 523-8927
Michael Evans 523-5508
Wendy Swartz 523-6081
Paul Wagner 523-6769
Debbie Wildermuth 523-7065

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Service Professional Survey Results

The results are in and the response rate was wonderful, with 174 respondents chiming in on the issues that affect us all. While we are still working to tabulate results and code the qualitative data, we can tell you that some of the hot-button issues about which NAU's service professionals would like to learn more and for which they would like SPAC to advocate on their behalf include:

  • Child care on campus
  • Sustainability
  • Health care benefits
  • Parking
  • ...and many more!

Full results, including raw data and summary statistics, will be available in the January on the SPAC website.


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Service Professional Spotlight: Robin Long

Robin Long

The "Service" in Service Professional

Robin Long takes ‘service’ seriously in her role as a Northern Arizona University Service Professional. 

Robin joined the NAU team in 1998 and has held a handful of positions; all of them focused on her area of expertise, student services.   Robin just started her newest adventure as the CCC2NAU Coordinator.  She will continue to do what she does best – help students.  “I am never happier than when working 1:1 answering a student’s questions and directing them to useful resources.”  Her case load has been as large as 450 students and she gives students the individualized attention they require.  She maintains relationships with many of them after they graduate and considers these students part of her extended family.  After visiting her office it’s easy to see the students feel the same way…her office is covered with notes and accolades from her students and colleagues. 


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