SPAC Update

Vol. 6, No. 1 | October, 2010 

Note from the Chair | Service Professional Brown Bags | SPAC Community Service Corner | Biennial Service Professional Survey | Service Professional Spotlight

Note from the Chair

Snowy NAU

Dear Service Professional Colleagues,

Did you know that there are nearly 600 Service Professionals at NAU? The Service Professional Advisory Council (SPAC) is a great way to get to know some of those individuals and learn how they contribute to success at NAU. SPAC provides a communication channel among the entire service professional population, allowing colleagues to network, advocate for issues important to them, and stay abreast of current issues and happenings across the institution. SPAC also serves the institution by representing Service Professional needs, interests, and opinions to the President and his administration. 

SPAC is committed to serving the broader, local community through efforts such as Adopt-an-Avenue, hosting a holiday gift drive, and volunteering at employee development day. This year we hope to extend our reach by hosting meetings in-person and online using Elluminate. This will allow Service Professionals around the state and those who aren’t able to attend meetings in-person to participate in our discussions.

Please take the time to share your thoughts with us in our Service Professional Survey and feel free to join our meetings in-person or online!


Terri Hayes, Chair
Service Professional Advisory Council

> back to top

Service Professional Brown Bag Discussions

All employees are welcome to attend SPAC Brown Bag discussions.  Bring your lunch, connect with colleagues and learn something new!

Campus LeavesAssisting Students in Times of Stress and Crisis

Date: Thursday, October 14, 2010, Noon to 1:00pm
Presented by: Chris Gunn, Director, Counseling Center
Location: Gammage Room 107
Meet-Me Line: 928-523-9997

Many service professionals work closely with students.  We can see firsthand some of the stresses and crises our students may be dealing with.  Join Chris Gunn, Director of the Counseling Center, to discuss the services they provide for NAU students and options available for referrals and consulting.

Paperless? Well, Maybe Not, But We're Getting There...

Date: Tuesday, November 16, 2010, Noon to 1:00pm
Presented by: Dan Stoffel, Assistant Director, e-Learning Center
Location: ARD Large Pod Conference Room

Budgets are down and belts are tight, and even if they weren't, wouldn't it be great to save some trees? Join Dan Stoffel, Assistant Director of the e-Learning Center, to discuss ideas for reducing paper and increasing efficiency. It's easier than you think!

Keep an eye out for more Brown Bags in the Spring!

> back to top

SPAC Community Service Corner

SPAC Mixer
SPAC members and their families pose by the sign at their adopted avenue (Windsor Ave.)
after the August 14 clean-up.

Volunteer (n): a person who voluntarily undertakes or expresses a willingness to undertake a service.

SPAC continues its commitment to Keep Flagstaff Beautiful through the Adopt-An-Avenue program.  We’ve had two clean-ups so far this year. This is an excellent opportunity to bring the whole family out and give back to our community. Our next clean-up is scheduled for Saturday, October 23 at 9:30am -- meet at Windsor and Sawmill if you'd like to help out!

Plans are again in motion for the Adopt-A-Family program this holiday season. Last year, six Flagstaff families experienced the generosity of the NAU/SPAC family. The gratitude that comes from selfless giving cannot be measured with words!

We encourage you to join the SPAC service efforts and participate on and off campus – you’ll be glad you did. If you’re interested in lending a hand with either of the current programs or have another project you would like SPAC to consider please contact any member of the SPAC Service Project Team.

> back to top

Service Professional Survey

In keeping with the mission of the Service Professional Advisory Council to advocate for and communicate with Service Professionals, SPAC conducts a survey every two years. The survey gathers information and ideas to help SPAC determine what issues matter most to Service Professionals and also provides SPAC with feedback on how well we are meeting our mission.

Please take just a couple of minutes to complete this quick survey; your input is valuable! The survey will be open until Friday, November 5; results will be available in the January 2011 SPAC newsletter.


> back to top

Service Professional Spotlight: Terri Hayes

Terri Hayes

Editor's Note: In this special edition of the Service Professional Spotlight, outgoing SPAC Chair Tom Carpenter interviews new chair Terri Hayes. Enjoy!

A Questionable Taste in Vegetables

Terri Lynn McQuatters Hayes likes asparagus. That fact alone renders superfluous, at least to the interviewer, all that follows.

Terri is the Director of Academic Support and Student Services in Extended Campuses. She manages a staff of fourteen. She holds an MBA from NAU. She is a native of Flagstaff and a graduate of Flagstaff High School. She is married and the mother of two children, Amelia, age six, and David, age four. She and her husband, Kevin, have been married for ten years. Kevin works in Extended Campuses, too, in the technology area, as an Application Systems Analyst and lead programmer. This year Terri also serves as the Chair of the Service Professional Advisory Council. So Terri, in many ways, is representative of the young professionals—faculty and staff—we meet across campus. She has significant responsibilities on the job and a rich life outside of work.

She enjoys her job in Extended Campuses. “I have a variety of things to do and my days are filled with meetings. I’ve had the opportunity to interact with many of the units across campus. We are involved with the student experience from prospecting to graduation.” She started in Extended Campuses in May, 2002. “I think it’s a good fit for me. I like diversity. I switch hats a lot, and I think there’s a pace here that keeps me engaged and interested. It’s not repetitive.”


> back to top

SPAC Home page