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Training & Services

Customized Training

PCG employs a variety of methods to custom design communication training and courses for your employees.  We offer many delivery methods and credit options customized to your specific needs and affording you maximum flexibility and benefit.

Credit Options	Non-credit professional development courses.
	Continuing Education Units (CEUs).
	Certificate and graduate degree programs.
Delivery Methods	Training and courses on NAU's campus, in computer labs and classrooms.
	Distance delivered programs to your site via the Internet, Interactive Instructional TV, or Satellite TV.
	Hybrid models: partly distance delivered and partly face-to-face.
	Training at your site ranging from one day to as long as you need.

Workshops

PCG’s workshops are highly interactive, hands-on professional communications training, tailored to the needs of participants, and offered at convenient and flexible locations throughout Arizona. Workshops are held in hotels, convention centers, schools, universities, and government and business offices. Locations include, but are not limited to, Phoenix, Tempe, Scottsdale, Mesa, Glendale, Chandler, Gilbert, Peoria, Flagstaff, Tucson, Prescott, Kingman, Williams, and Lake Havasu. Participants in PCG’s one day workshops receive expert instruction by leaders in the fields of written and oral communication. Each participant receives an NAU certificate of completion, earned professional development hours, step-by-step course materials, and morning and afternoon refreshments. Workshop topics include, but are not limited to: Writing reports for success Effective team writing Writing memos, letters, and email that get results Business writing to meet organizational goals Professional communication (oral and written) to win customers Employee reviews-Writing and Responding to them Participants are encouraged to bring working documents for critique, revision, and advice. To learn more about PCG’s workshops, or to inquire if a workshop is scheduled in your area, please contact Marcie Delmotte at 928.523.2626 or Marcie.Delmotte@nau.edu.

Project-Based

Is a deadline for a business proposal, report, or presentation rapidly approaching?  Do you see a crucial project on the horizon and want a winning team to handle it right?  PCG’s experts are available, on a contractual basis, to work with your staff on a business communication project.  We provide immediate expertise to help you write reports and proposals, prepare presentations, and more. PCG staff have over twenty years experience in working with private and government sector clients to provide just these project-based communication services.

When you need specific communication expertise, and you need it now, PCG’s professional staff can assist you to meet deadlines. To save time and money, contract with PCG for specific project help, rather than hire additional personnel.  Consider PCG your own outside consulting agency. Calling on PCG when you need project-based assistance. 

To learn more about PCG’s project-based communications services, please contact Marcie Delmotte at 928.523.2626 or Marcie.Delmotte@nau.edu.

You are assured professional staff, the latest methods, and individual solutions.  Click here to see how workshop participants will improve.

The Certificate in Professional Writing.  For those interested in a longer, more intense study of professional and technical writing, the English Department at Northern Arizona University offers a Certificate in Professional Writing that requires the completion of six online graduate courses (18 credit hours) in professional writing.  You must have an undergraduate degree, but it does not have to be in English.  All courses are online and there is no residency requirement.  See the Certificate in Professional Writing.

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